PRIVACY POLICY STATEMENT

Last updated: August 12, 2024

Live Your Truth does not sell your personal information with other companies. We pride ourselves on providing exceptional customer service. Not only are we committed to helping you heal your life, we also want to make sure you clearly understand how we use information about you to provide you with the best possible shopping experience. We value the trust you place in Live Your Truth and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.

Live Your Truth, LLC. (“Live Your Truth” “we”, “us” or “our”), values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect from and about you on our websites, including LiveYourTruth.com, dressingyourtruth.com, caroltuttle.com, thechildwhisperer.com, empoweredagingwithcarol.com, and our other sites on which we post this Policy (collectively, the “Website”). By visiting the Website, you agree that your personal information will be handled as described in this Policy. Your use of our Website, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service, are incorporated by reference into this Policy.

CALIFORNIA RESIDENTS

Live Your Truth’s PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in this Privacy Policy and applies solely to visitors, users, and others who reside in the State of California.

SECTION 1 – COLLECTION AND USE OF INFORMATION

How, where, what information is collected?

We collect information directly from you and about you when you visit our Website, use the services on our Website, or otherwise contact us.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. If you make a purchase from us, we also will collect your payment information (e.g., credit card information, billing name and address).

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Through cookies, web beacons, and other tracking technologies, we and our third-party service providers also automatically collect information about your use of our Website, including: your IP address, browser type, domain names, access times, purchase history, and referring website addresses. We use this information primarily to maintain quality of the service, and to understand how you and other visitors use our Website. We also may use this information to provide general statistics regarding use of this Website. We may combine this information with other information that we collect about you.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Information We Collect from Social Networking Sites: If you choose to log into our services, we will request your permission to collect the following information about you: your email address, name, profile picture, cover photo, friends, gender, networks (e.g., school), age range, language, country, and other information that you have chosen to make public. We may append this information to other information that we collect about you. If you “like” us on Facebook or Facebook Messenger with our page, we also may collect your email address, name, profile picture, cover photo, friends, gender, networks (e.g., school), age range, language, country, and other information that you have chosen to make public.

How do we use the information we collect?

We use the information that we collect from and about you, including your personal information, for the following purposes:

Providing Our Services. To provide our services to you; for order fulfillment purposes; to communicate with you, including via email, about your use of our services; to respond to your inquires; and for other customer service purposes.
Marketing/Advertising. To provide you with news and newsletters, special offers, and promotions, including via email; to contact you about products or information we think may interest you; and for other marketing, advertising, and promotional purposes.
Analyzing Use of Our Services. To better understand how users access and use our Website and services, both on an aggregated and individualized basis; to respond to user desires and preferences; and for other research and analytical purposes.
Complying with the Law. To comply with applicable legal obligations.
Protecting Our Rights and Interests. We may use your information to protect our rights and interests and the rights and interests of other users of our Website, as well as to enforce this Policy and our Terms of Service.

We may share your information, including your personal information, with the following entities and in the following situations:

Service Providers. To companies that provide services to help us with our business activities such as shipping your order or offering customer service, performing website analytics, assisting us with marketing and advertising, evaluating the success of our marketing/advertising campaigns. For example, we may share information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with advertising partners and other third parties to assist us in determining relevant advertising.

We also may share your information, including your personal information, for the following reasons:

Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.
In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a subpoena.
To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Policy.
Aggregate and Anonymized Information. We may share aggregate or anonymized information about users with third parties for marketing, advertising, research or similar purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate, demographic information with that third party about the users to whom we displayed the advertisements.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at [email protected]

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

Our Website may contain links to third-party websites. Any access to and use of such linked third-party websites is not governed by this Policy but instead is governed by the privacy policies of those third-party websites.

We encourage you to review the privacy statements of websites you choose to link to from this Website so that you can understand how those other websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites other than this Website.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

See Cookie Policy for full list of cookies used on our Website.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected]